Frequently Asked Questions

1. What types of security solutions does Global Security Solutions offer?

We offer retail-focused technologies like Acousto-Magnetic (AM), Radio Frequency (RF), and Radio Frequency Identification (RFID), integrated into tags, labels, and loss prevention tools. These are tailored for various sectors including apparel, electronics, grocery, and pharmacy.

2. What’s the difference between AM, RF, and RFID technologies?

AM and RF are detection technologies that trigger alarms at store exits. AM operates at 58 kHz and works well around metal shelving. RF operates at 8.2 MHz and is common in apparel stores. RFID is a smart tracking technology used for inventory visibility and automation.

3. How do I know when it’s time to upgrade my EAS system?

If you're seeing frequent false alarms, increasing theft, or tag detection issues with newer merchandise, it may be time for an upgrade. Modern systems reduce interference, integrate with POS, and support newer technologies like RFID.

4. What is source tagging and how does it benefit retailers?

Source tagging is the process of applying security solutions, using AM, RF, or RFID technologies, at the point of manufacturing. This reduces in-store labor, improves consistency, and helps standardize loss prevention across all inventory.

5. How much does a retail EAS system cost?

Pricing depends on store size, number of entry points, and the type of technology used. More advanced systems like RFID require higher investment but deliver greater long-term ROI. Contact us for a custom quote

6. Can a store use both AM and RF technologies together?

Yes. Some stores use dual-technology systems or hybrid tagging strategies to accommodate multiple vendors or product lines that rely on both AM and RF detection systems

7. How are tags and labels removed or deactivated at checkout?

Hard tags are detached using mechanical or magnetic detachers. RF and AM-based labels are deactivated by passing the item over a pad. RFID-integrated labels may remain if used for inventory tracking

8. What’s the best type of technology for clothing retailers?

Clothing stores often use RF-based systems due to their cost-effectiveness and compatibility with a variety of soft tags. Ink-based tags are also popular for deterring theft on high-value apparel

9. How does RFID improve retail operations?

RFID enables real-time tracking of products, automated inventory audits, and integration with retail management platforms. This helps reduce shrinkage, labor time, and out-of-stock situations

10. Can I repair my existing EAS system instead of replacing it?

Yes. Many issues such as faulty antennas, detacher malfunctions, or calibration problems can be resolved with professional servicing. We offer in-house repairs to extend your system's lifespan

11. Can an EAS system integrate with surveillance or POS tools?

Yes. EAS systems can be integrated with video surveillance and POS platforms to provide real-time incident tracking, better analytics, and synchronized loss prevention workflows.

12. What should I do if a tag triggers the alarm after purchase?

Remain calm and ask staff for assistance. It’s usually caused by a tag or label not being properly deactivated at checkout. Employees can quickly inspect and resolve the issue.

13. How long does an EAS system last?

With proper maintenance and occasional updates, EAS systems can function effectively for 5 to 10 years. Routine inspections and recalibrations help maximize longevity.

14. How can I get started with Global Security Solutions?

Call us at (800) 939-4995 or fill out our contact form for a consultation. We’ll assess your needs and provide a tailored plan using AM, RF, or RFID technologies.